Category Archives: Troubleshoot

If you added a DocuGen view to your monday.com board but it keeps loading indefinitely, chances are your browser is blocking third-party cookies. These are the instructions for fixing this in Safari. In Safari’s main menu, go to “Preferences…” and click on the Privacy tab: Make sure “Prevent cross-site tracking” is unchecked Make sure “BlockContinue reading “Enabling cross-site cookies in Safari”

If you added a DocuGen view to your monday.com board but it keeps loading indefinitely, chances are your browser is blocking third-party cookies. These are the instructions for fixing this in Google Chrome. In Chrome’s address bar, go to chrome://settings/cookies Under “General settings”, select either “Allow all cookies” or “Block third-party cookies in Incognito”. DoContinue reading “Enabling cross-site cookies in Chrome”

We are aware of an issue stopping DocuGen integrations created prior to the 13 November 2020 release. Check out the easy fix here. Please check if your issue can be fixed by any of the workarounds below. If you are still facing issues, you can chat real-time with our agents on this website or in-appContinue reading “Troubleshooting Guide”